The Anti Red Tape Authority (ARTA) announced
that the Department of Social Welfare and Development (DSWD) will put together
comments from concerned agencies by June 15 to develop a joint memorandum order
on the guidelines for availing senior citizen and PWD discounts online.
Senior citizens and PWDs are entitled to a 20%
discount and are exempt from value added tax on certain goods and services
under Philippine laws.
“They are not able to claim their privileges
granted by law because most merchants do not know what and how to grant them
their discounts,” ARTA said.
Laban Konsyumer, Inc. wrote to ARTA to ask for
its intervention in March, saying that no guidelines had been released even
though it sent its request to the Department of Trade and Industry (DTI) and
DSWD in October last year.
ARTA said DSWD will lead the drafting of the
joint order because the agency primarily responds to senior citizen and PWD
DTI in August last year said senior citizen
discounts are honored in online transactions and for purchases done on senior
Discounts do not apply to delivery charges for
goods bought online, the National Council on Disability Affairs said.